Digital design expertise
for complex, human-centered applications
in safety-relevant and operation-focused
environments.
smooth operator.
Services
User Experience Design
We craft experiences for very specific users — the highly trained expert (operators, engineers) on the one hand and the most diverse (general public) on the other hand.
Dedicated
- Operator HMI Situational Awareness
for Operator Effectiveness - Expert UI Process Insights
for Expert Decision-Making - Passenger XD Ambient Information
for Passenger Satisfaction
General
- UI/UX Design
- HMI Design
- Design Systems & Style Guides
- Wireframes & Prototypes
- Data Visualisation
- Information Architecture
Consulting & Research
HMI Design for situational awareness, streamlined workflows, and minimised cognitive load to improve overall operational performance, reduce errors, and enhance user satisfaction in control rooms and on shop floors.
- Tender Writing
- Requirements Engineering
- Regulation & Standards Compliance
- Human Factors Engineering
- Design Research
- Strategic Innovation
- Design Evaluation & Testing
- Workshops & Training
Clients
- Verbund Power GenerationOperation control room HMI design (SCADA, DCS), design system development and implementation 2020–ongoing
- RHI Magnesita RefractoriesHMI/UI design for process optimisation, predictive maintenance, laser scanning, and robotic applications 2019–ongoing
- Siemens Mobility MetroNext-generation passenger information systems for metros and intercity trains 2014–ongoing
- Wiener Linien Public TransportPassenger information systems for metro trains, overground, and underground station infrastructure 2014–ongoing
Research
- AI4PT
Privacy-preserving AI for Sustainable Transport
Project page- Consortium Partners
- AIT Austrian Institute for Technology, Siemens Mobility Austria
- Duration
- 2024–ongoing
- Commissioned by
- FFG - Österreichische Forschungsförderungsgesellschaft
- DIRIGENT
Responsive passenger information and wayfinding system for the station of the future
Project page- Consortium Partners
- AIT Austrian Institute for Technology, IMPACT Design
- Duration
- 2018–2021
- Commissioned by
- FFG - Österreichische Forschungsförderungsgesellschaft, Federal Ministry for Innovation, Mobility and Infrastructure (Republic of Austria), ÖBB-Infrastruktur (Austrian Federal Railways)
- MARNG
Next Generation Mission Critical Control Centre solutions for sustainable decision support
Project page- Consortium Partners
- FREQUENTIS, AIT Austrian Institute for Technology, OHB Austria
- Duration
- 2017–2020
- Commissioned by
- FFG - Österreichische Forschungsförderungsgesellschaft
- AI4PT
Privacy-preserving AI for Sustainable Transport
Project page- Consortium Partners
- AIT Austrian Institute for Technology, Siemens Mobility Austria
- Duration
- 2024–ongoing
- Commissioned by
- FFG - Österreichische Forschungsförderungsgesellschaft
- DIRIGENT
Responsive passenger information and wayfinding system for the station of the future
Project page- Consortium Partners
- AIT Austrian Institute for Technology, IMPACT Design
- Duration
- 2018–2021
- Commissioned by
- FFG - Österreichische Forschungsförderungsgesellschaft, Federal Ministry for Innovation, Mobility and Infrastructure (Republic of Austria), ÖBB-Infrastruktur (Austrian Federal Railways)
- MARNG
Next Generation Mission Critical Control Centre solutions for sustainable decision support
Project page- Consortium Partners
- FREQUENTIS, AIT Austrian Institute for Technology, OHB Austria
- Duration
- 2017–2020
- Commissioned by
- FFG - Österreichische Forschungsförderungsgesellschaft
About
20+ years of experience and enthusiasm for the complexities of the interfaces that drive our world.
As externals we strive to integrate seamlessly into our customers' teams of experts ranging from operators, process engineers, developers, data scientists, etc. Ready to support the implementation of design know-how in the organisation.
We support the whole project lifecycle from tender writing, requirements engineering, concept & consulting, design, to development support, quality assurance, documentation, and training.
Contact
Neustiftgasse 121/5
1070 Vienna, Austria